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Sales FAQ
This page will concern itself with
frequently asked questions having to do with purchasing CASL. We have
information about the CASL products on the
Products
FAQ page. Our
Support page has other FAQ
pages.
- Why do I need to
download and install the demo package to get the registered CASLide to work?
- Can I purchase a PocketPC or PalmOS only version
of the CASLide?
- When will there be an upgrade fee?
- Is my purchase secure?
- What do you do with my contact
information?
Why do I need to
download and install the demo package to get the registered CASLide to work?
The demo package contains the full development package on
which all the full compilers and license key file depend. With your
purchase we provide only the license key
file. As most purchasers will have first downloaded the demo package, for
testing purposes, this approach eliminates the need to download a large package
when purchasing the full version.
Can I purchase a
PocketPC or PalmOS only version of the CASLide?
No. Our pricing structure has
been simplified and includes support for PalmOS, PocketPC/Windows
Mobile and Windows.
O ur strategy now is to focus on the PDA/Smartphone developer
market in general. Our CASL language and CASLide environment's key
advantages are it's compact design tailored for PDA hardware limitations, and
it's ability to simultaneously target multiple PDA/Smartphone platforms with a single CASL
program. As we started out as primarily a Palm OS tool, and have
established a leadership position in this market, we see our PocketPC market as
those Palm OS developers who want to leverage their CASL Palm OS development
efforts, and easily reach the PocketPC platform with the same code. Simply
put, we see our customer base being Palm OS and PocketPC developers, rather than
only Palm OS or only PocketPC developers, although we expect we'll continue to
have some Palm OS only customers. Our licensing scheme reflects this strategy.
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When will there be an
upgrade fee?
There will be a charge for each point release (4.3, 4.4,
etc.) but not for a bug fix (4.3.x). For all purchasers who purchased CASL 4.2
after September 1st 2005, the
upgrade fee to 4.3 will be waived. If you have not received your CASL 4.3 license key, please e-mail us with your name and order date.
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Is my purchase secure?
Our online purchasing system is handled by PayPal. It's easy to tell when you are protected by encryption --
the lock or key at the bottom of your browser changes color or is no longer
broken. You may also be notified with a message box, depending on the
security options you've chosen for your browser. This varies depending on
your browser. All orders placed on the CASLSoft website are processed by
PayPal.
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What do you do with my
contact information?
We retain the basic contact information for upgrade or
bug fix notification purposes only. We do not release this information to
anyone else.
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